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Contacts for Social Security

Byron Bay
6 Byron Street
Byron Bay NSW 2481
Lismore
47 Conway Street
Lismore NSW 2480
Ballina
117-121 Tamar Street
Ballina NSW 2478
Murwillumbah
8 - 10 Nullum St
Murwillumbah NSW 2484
Casino
46 Hickey Street
Casino NSW 2470
Brunswick Heads
3 Fingal Street
Brunswick Heads NSW 2483
Tweed Heads South
98-100 Blundell Boulevard
Tweed Heads South NSW 2486
 

Centrelink
Phone from anywhere in Australia:

  • 13 1021 to make an appointment
  • 13 2316 for Austudy
  • 13 2317 for Abstudy
  • 13 2318 for Assistance for Isolated Children (AIC)
  • 13 2850 for Newstart Allowance, Sickness Allowance, Youth Training Allowance and Sickness Benefit
  • 13 2490 for Youth Allowance
  • 13 1305 for Family Allowances and Parenting Payment as well as for JET enquiries
  • 13 1202 for Centrelink Multilingual Service
  • 1800 810 586 for the Teletypewriter service if you are hearing or speech impaired
  • 1800 050 004 for the Customer Service Feedback Line

Calls from anywhere in Australia are charged at the cost of a local call. Mobile calls are charged at mobile rates.

For information on Common Youth Allowance

For legal advice on Social Security contact the Welfare Rights Centre (NSW)
Ph: (02) 9211 5300
Freecall: 1800 22 6028 (for rural areas)
Fax: (02) 9211 5268